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Help centre

Browse common topics. Detailed help articles will expand as marketplace features launch.

  • Orders & delivery

    Track orders, delivery updates, and address changes.

  • Payments & FCFA

    Payment methods, receipts, and payment issues.

  • Returns & refunds

    Return eligibility, refund timelines, and disputes.

  • Selling on Trimnexa

    Seller registration, shop setup, and payouts.